Warranty Information, Our Product Guarantee & Returns Policy
Our Product Guarantee
AutofloHumidifiers.com believes in keeping customers.
We've been supplying humidifer parts for many customers who started
buying from us online in 1994. We believe in making our customers
happy, and part of that is our satisfaction guarantee. If you're
not satisfied with your product or part, or if the product or
part is damaged or unusable, we will happily return your money.
Call us to let us know the problem, and if we can't fix your problem,
simply ship the product back to us and we'll issue you a full
refund. In addition, all Autoflo products carry a one year warranty.
AutoFlo Product Line Warranty
All parts for AutoFlo products (except for humidifier
evaporative pads, plates, and heat elements) are warranted to
the original consumer purchaser to be free from defects in material
and workmanship for a period of one (1) year from date of purchase
as shown on purchaser's receipt. Electric heat elements for humidifiers
are warranted to the original consumer purchaser to be free from
defects in material and workmanship for ninety (90) days from
date of purchase as shown on the purchaser's receipt.
AutoFlo will replace FREE OF CHARGE, during the
warranty period, any warranted part which proves defective in
material and/or workmanship under normal installation, use and
service. If the item does not function properly upon your initial
install we suggest you contact our technical support department
to verify a proper installation prior to applying for a warranty
return.
Any injury to this humidifier as a result of misuse,
abuse, neglect, accident, improper installation, or any other
use violative of instructions, furnished by us, WILL VOID THE
WARRANTY. THIS WARRANTY IS LIMITED TO DEFECTIVE PARTS REPLACEMENT
ONLY. LABOR CHARGES AND/OR DAMAGE INCURRED IN INSTALLATION OR
REPLACEMENT AS WELL AS INCIDENTAL AND CONSEQUENTIAL DAMAGES CONNECTED
THEREWITH ARE EXCLUDED.
This warranty gives you specific rights, and you
may also have other rights which vary from state to state. In
the event of a problem with warranty service or performance, you
may be able to go to a small claims court, a state court, or a
federal district court.
Returns Policy
If a product we've sold to you is under warranty,
you may return it for a full refund or replacement product.
